MT
Maryke T
1 reviews | Active since May 2026
26 May 2026, 12:21
Clientele - the Biggest *****sters ever
Clientele Life phoned me and offered me Funeral Cover for R170.00 I explained to them I do have funeral and Life cover in place, but I do not have the time to talk now and they must pleaes phone me the next day.
They called me the next day, I was busy and the call did not even last a minute as I was busy at work. Today my account was debited with that R170.00. I did not approve the debicheck neither did I approve the debit order or did I give banking details. They are busy committing *****.
They have a block on their debit orders that I cannot block the debit order or request a refund on the debit order on my app. I am now inconvenienced to go into the branch to get this resolved
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Replies (2)
Clientele Life's replyOfficial
26 May 2026, 12:22Dear Maryke T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's reply26 May 2026, 12:22
Official
Dear Maryke T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
27 May 2026, 12:25Dear Maryke T,
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Beauty Phillips from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Beauty Phillips from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply27 May 2026, 12:25
Official
Dear Maryke T,
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Beauty Phillips from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Beauty Phillips from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct