RJ
Renier J
1 reviews | Active since Jan 2015
26 Sept 2019, 17:01
Clientele Telemarketing borders on pestering
This company uses telemarketing and target consumers who never gave them permission to contact them. Even after multiple times of opting out , or asking the person on the other side to remove your number and stop calling, they will keep on calling.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
27 Sept 2019, 10:19Dear Renier J
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply27 Sept 2019, 10:19
Official
Dear Renier J
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
28 Sept 2019, 12:35 Dear Renier J
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
Can you please provide us with your full cell phone number so that we can be able to remove your details from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
Can you please provide us with your full cell phone number so that we can be able to remove your details from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's reply28 Sept 2019, 12:35
Official
Dear Renier J
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
Can you please provide us with your full cell phone number so that we can be able to remove your details from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
Can you please provide us with your full cell phone number so that we can be able to remove your details from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor