uM
unathi M

1 reviews | Active since Apr 2011

03 Apr 2021, 09:39

Clientele taking Our Money Unauthorised Debit Orders using Capitec Bank

Clientele is taking advantage of the uneducated, unemployed and ******** South Africans. I have had Clientele life debit money out of my Capitec bank account to the value of of R324.00. This has happened for 4 consecutive months. For an unemployed South African that is a lot of money. I WANT MY MONEY BACK. I was told this cannot be reversed because I consented. I HAVE NEVER AGREED TO ANY DEBIT ORDER OR JOINED ANY INSURANCE COVER OVER THE PHONE.

These people a ********** frustrating the defenseless. The same thing has happened to TWO OF MY COUSINS AS WELL. Where unauthorised MONTHLY DEBIT ORDERS have taken their children's grant money. THISBPURE EVIL and UNACCEPTABLE. Clientele must account for eating the innocents money. I do not know if Clientele and Capitec are in cahoots in this. Where unauthorised debit orders by Clientel takes their money.

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Replies (1)
Clientele Life
Clientele Life's reply06 Apr 2021, 12:34
Official
Dear unathi,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life