TM
Thandeka M

1 reviews | Active since Mar 2024

04 Mar 2024, 11:27

Clientele takes my money

Clientele told R300 of my money with out my permission, I don't even have an insurance with Clientele

0
Replies (2)
Clientele Life
Clientele Life's reply04 Mar 2024, 11:49
Official
Dear Thandeka M, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
    
Your query has been escalated to the relevant department for investigation.
             
Yours sincerely,
    Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply05 Mar 2024, 13:04
Official
Dear Thandeka M, 

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct