E
Edward

1 reviews | Active since Nov 2023

15 Nov 2023, 11:22

Clientele supposed t...

Clientele supposed to refund my money back, but they are not responding to my emails or calls get hang up and even their WhatsApp no one to assist with refund even though on their only response claimed refunds are done ten days after debited dated

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Replies (2)
Clientele Life
Clientele Life's reply15 Nov 2023, 14:09
Official
Dear Edward,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely, 
Lindiwe Mabizela
Service Support Specialist  
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply15 Nov 2023, 15:59
Official
Dear Edward E At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised. As per our  discussion, the necessary feedback has been provided on the 15th of November. Furthermore , I have confirmed a Turn Around Time for funds to reflect in to your bank account. I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life 

Best regards,