NS
Nompumelelo S
1 reviews | Active since Apr 2024
02 Dec 2025, 07:38
Clientele stop ****ming people's money
Clientele life is a **** they always taking people's money without their permissions they've been ****ming my mom pension money every month they taking R180 from my mom's account yet she didn't even sign with them that she wants a life cover. Big ****mers these ones
Helpful (0)
Replies (7)0
Replies (7)
Clientele Life's replyOfficial
02 Dec 2025, 08:13Dear Nompumelelo S ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the policy number or ID number linked to the query.
Regards,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the policy number or ID number linked to the query.
Regards,
Clientele Life's reply02 Dec 2025, 08:13
Official
Dear Nompumelelo S ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the policy number or ID number linked to the query.
Regards,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the policy number or ID number linked to the query.
Regards,
NS
Nompumelelo S's updateReviewer Update
02 Dec 2025, 08:27I have a reference no: ***1 because my mom to Sassa to do a quiry and was told that clientele is the one deducting the money on her account so please kindly fix that .
NS
Nompumelelo S's update02 Dec 2025, 08:27
Reviewer Update
I have a reference no: ***1 because my mom to Sassa to do a quiry and was told that clientele is the one deducting the money on her account so please kindly fix that .
Clientele Life's replyOfficial
02 Dec 2025, 12:25Dear Nompumelelo S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the ID number linked to the query.
We cannot trace anything with the reference number you provided.
Regards,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the ID number linked to the query.
We cannot trace anything with the reference number you provided.
Regards,
Market Conduct.
Clientele Life's reply02 Dec 2025, 12:25
Official
Dear Nompumelelo S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the ID number linked to the query.
We cannot trace anything with the reference number you provided.
Regards,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly confirm the ID number linked to the query.
We cannot trace anything with the reference number you provided.
Regards,
Market Conduct.
Clientele Life's replyOfficial
02 Dec 2025, 13:05Dear Nompumelelo S,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Dec 2025, 13:05
Official
Dear Nompumelelo S,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
NS
Nompumelelo S's updateReviewer Update
02 Dec 2025, 13:07And how long will that take coz my mom's pension money was deducted it's been 3months now will she get refund of all the money that was deducted on her account?
NS
Nompumelelo S's update02 Dec 2025, 13:07
Reviewer Update
And how long will that take coz my mom's pension money was deducted it's been 3months now will she get refund of all the money that was deducted on her account?
Clientele Life's replyOfficial
02 Dec 2025, 13:13Dear Nompumelelo S,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Dec 2025, 13:13
Official
Dear Nompumelelo S,
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
08 Dec 2025, 14:15Dear Nompumelelo S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Clientele Life's reply08 Dec 2025, 14:15
Official
Dear Nompumelelo S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct