BM
Bontle M

1 reviews | Active since Feb 2013

29 Apr 2024, 13:47

Clientele Stole my money.

I was sold a policy by door to door 2 ladies from Clientele on the 19th of April 2024, first they do not know their product they sold me a policy telling that this is not a final agreement, someone will give me a call in the week to change anything I would like to change anything i want to change, however no one called me, I specifically told them that my payment date is on the 20th , Clientele went and debit my medication funds on the 25th which caused a huge inconvenient and pose a threat in my life , this was not the agreement i had with this *********** person who sold me this stupid policy , i am very angry and hurt for such a big company to force sales and not follow the regulation correct. i want nothing to do with Clientele i want my money back, i need them to delete my details on their system, they are *******, i called and wanted refund they told me that it takes 10 working days, however they never waited 10 days to ***** my money. I WANT MY MONEY BACK, I HATE THIS COMPANY!!!!!!!!!!!

0
Replies (1)
Clientele Life
Clientele Life's reply30 Apr 2024, 12:36
Official
Dear Bontle M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
    
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
             
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life