1 reviews | Active since Oct 2015
Clientele stole my money
<p>I really dont know how clientele got my account number, but i have been getting debited by them from the begining of April for something i didnt ask for or want, never spoke to any of their consultant to open up a policy or anything with them, i tried calling them and i could not get a hold of them, this is ***** and i am disapointed that a company like clientele can do such.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for bringing this matter to our attention. We confirm that the life assured, upon taking the policy, provided ourselves with incorrect banking details. We herewith confirm that all premiums have been refunded to your account.
We apologise for any inconvenience. Should you have any queries, please do not hesitate to contact us.
Regards,
Stephan Groenewald
Compliance
Thank you for bringing this matter to our attention. We confirm that the life assured, upon taking the policy, provided ourselves with incorrect banking details. We herewith confirm that all premiums have been refunded to your account.
We apologise for any inconvenience. Should you have any queries, please do not hesitate to contact us.
Regards,
Stephan Groenewald
Compliance