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sean O
1 reviews | Active since Mar 2024
28 Aug 2025, 11:45
Clientele .... Stay away !!!!!!!!
Took out a policy which i did'nt want , tried to cancel online but no luck. I was given a number to phone which i did , explained that i wanted to cancel the policy , was told that was no problem and i would receive an email stating that the policy would be canceled. to date i have received no email and the money keeps getting taken off my account ! ... Is that even Legal ???
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Replies (2)
Clientele Life's replyOfficial
28 Aug 2025, 12:54Dear sean O,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply28 Aug 2025, 12:54
Official
Dear sean O,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
15 Sept 2025, 12:46Dear sean O,
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance,e please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance,e please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Clientele Life's reply15 Sept 2025, 12:46
Official
Dear sean O,
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance,e please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it, and we assure you that it has been escalated to the relevant management team. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance,e please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life