ML
Michael L

1 reviews | Active since Jan 2020

18 Jan 2021, 12:49

Clientele spamming calls like a mofo

How Many times must one block numbers before you get rid of the spam calls of this clientele? all of them phoning and I have about 86 blocked numbers but still they phone!!! ffs man every day 2+ calls and each one I block its f@#ng annoying

0
Replies (2)
Clientele Life
Clientele Life's reply18 Jan 2021, 12:51
Official
Dear  Michael L ,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply18 Jan 2021, 14:17
Official
Dear  Michael L ,
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
 
Siphesihle Rodolo
Service Support Specialist
Clientele Life