RH
Ross H
1 reviews | Active since Feb 2020
06 Dec 2021, 15:02
Clientele Spam Calls
I have been spam called by Clientele 3 times per minute for 3.5 days now. Called company twice and the 2nd time they said the number has been removed but it's still going on! Please remove! When I have answered the call is dropped!
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Replies (2)
Clientele Life's replyOfficial
06 Dec 2021, 17:08Dear Ross H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply06 Dec 2021, 17:08
Official
Dear Ross H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
07 Dec 2021, 13:20Dear Ross H, Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologize for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply07 Dec 2021, 13:20
Official
Dear Ross H, Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologize for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life