FP
FC P

1 reviews | Active since Mar 2021

29 Mar 2021, 10:41

Clientele Spam calls

Receiving 17 spam calls before 11am just today, never contacted them or asked them to phone me. Will never recommended them To anyone if this is how they do business.

0
Replies (2)
Clientele Life
Clientele Life's reply29 Mar 2021, 12:34
Official
Dear FC P

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply29 Mar 2021, 14:54
Official
Dear  FC P,
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
  
 We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 
 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
 It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
  
 Siphesihle Rodolo 
 Service Support Specialist
 Clientele Life