TR
Tafadzwa R
1 reviews | Active since Apr 2019
17 Jan 2020, 15:06
Clientele signed me on withiut my knowledge
Clientèle SMSed me saying I have just got R40 000 cover and they would start to deduct a premium of R343 from my account.
I have no dealings with Clientèle and intend to let everyone know about this ****.
I would also need an explanation of how I got a policy without applying for one and to have this incursion on my identity reversed with immediate effect.
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Replies (2)
Clientele Life's replyOfficial
17 Jan 2020, 15:33Dear Tafadzwa R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply17 Jan 2020, 15:33
Official
Dear Tafadzwa R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's replyOfficial
14 Feb 2020, 15:07 Dear Tafadzwa
We confirm that Beauty Phillips contacted you to explain that an error was made when the number of our client was captured, which resulted in an SMS being sent to yourself in error. We apologise for any inconvenience and confirm that the number was rectified.
We trust you find the same in order. Yours sincerely,
Compliance Department
We confirm that Beauty Phillips contacted you to explain that an error was made when the number of our client was captured, which resulted in an SMS being sent to yourself in error. We apologise for any inconvenience and confirm that the number was rectified.
We trust you find the same in order. Yours sincerely,
Compliance Department
Clientele Life's reply14 Feb 2020, 15:07
Official
Dear Tafadzwa
We confirm that Beauty Phillips contacted you to explain that an error was made when the number of our client was captured, which resulted in an SMS being sent to yourself in error. We apologise for any inconvenience and confirm that the number was rectified.
We trust you find the same in order. Yours sincerely,
Compliance Department
We confirm that Beauty Phillips contacted you to explain that an error was made when the number of our client was captured, which resulted in an SMS being sent to yourself in error. We apologise for any inconvenience and confirm that the number was rectified.
We trust you find the same in order. Yours sincerely,
Compliance Department