PD
Pamela D
1 reviews | Active since Aug 2019
02 Nov 2023, 06:49
Clientele shocking service won't cancel my policy
I have been trying to cancel my policy. I have sent email and phoned 4 times. I was even told a representative would phone me back and I'm still waiting since 26 October.
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Replies (2)
Clientele Life's replyOfficial
02 Nov 2023, 08:57Dear Pamela V ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply02 Nov 2023, 08:57
Official
Dear Pamela V ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
02 Nov 2023, 15:09Dear Pamela V,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiClientele Insurance
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiClientele Insurance
Clientele Life's reply02 Nov 2023, 15:09
Official
Dear Pamela V,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiClientele Insurance
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiClientele Insurance