Clientele Service
When watching Clientele Life adverti*****ts you'd swear they are the best. My brother passed on. I sent the required documents on 17th Sept and today is the 21st Sept, still no R200 airtime since 17th Sep nor has there been any word about the claim today and my brother will be buried in 4 days from today. So disappointed at Clientele!
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
21 Sept 2021, 13:49Dear Sandiswa M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply21 Sept 2021, 13:49
Official
Dear Sandiswa M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
's updateReviewer Update
23 Sept 2021, 08:05It's been exactly 6 days and I'm still waiting! Such appalling service at the worst time ever!
's update23 Sept 2021, 08:05
Reviewer Update
It's been exactly 6 days and I'm still waiting! Such appalling service at the worst time ever!
Clientele Life's replyOfficial
23 Sept 2021, 10:30Dear Sandiswa M
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Team
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Team
Clientele Life's reply23 Sept 2021, 10:30
Official
Dear Sandiswa M
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Team
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Team