PM
Pamela M
1 reviews | Active since Apr 2021
26 Apr 2021, 09:05
Clientele sells lies and supports their consultant even in the wrong!
I have a policy with clientele of which I was sold a lie, they investigated and found that their consultant was rong and sold me a lie. Yet I'm still treated like ****! I have been told I'd receive a call last month, nothing to date, have been calling the arbitrators still no response, the advertise lies! & sell lies, pls choose policies wisely, clientele is a no go zone!
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
26 Apr 2021, 11:39Dear Pamela M
We confirm receipt of the concerns raised.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply26 Apr 2021, 11:39
Official
Dear Pamela M
We confirm receipt of the concerns raised.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
PM
Pamela M's updateReviewer Update
26 Apr 2021, 12:50I have heard that line before and I've been waiting since last month and by relevant departmentyyou mean The Arbitrators who are always unavailable! Even the land line on the email goes unanswered and I mean everyday! all you people know is to promises lies. When will be called!? Two of your consultants have requested a call back, I've been waiting for days.
When will I be contacted? Specific time and date I'm tired of the same line! I'm waiting!
When will I be contacted? Specific time and date I'm tired of the same line! I'm waiting!
PM
Pamela M's update26 Apr 2021, 12:50
Reviewer Update
I have heard that line before and I've been waiting since last month and by relevant departmentyyou mean The Arbitrators who are always unavailable! Even the land line on the email goes unanswered and I mean everyday! all you people know is to promises lies. When will be called!? Two of your consultants have requested a call back, I've been waiting for days.
When will I be contacted? Specific time and date I'm tired of the same line! I'm waiting!
When will I be contacted? Specific time and date I'm tired of the same line! I'm waiting!
PM
Pamela M's updateReviewer Update
26 Apr 2021, 12:55Investigators this and that what do they do except for making sure that clientele is protected and their consultants not customers...
PM
Pamela M's update26 Apr 2021, 12:55
Reviewer Update
Investigators this and that what do they do except for making sure that clientele is protected and their consultants not customers...
Clientele Life's replyOfficial
29 Apr 2021, 11:32Dear Pamela M
By now you have been contacted by the Office of the Independent Arbitrator who has assisted with all concerns raised.
You have confirmed that you are satisfied with the feedback. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
lientele Life
By now you have been contacted by the Office of the Independent Arbitrator who has assisted with all concerns raised.
You have confirmed that you are satisfied with the feedback. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
lientele Life
Clientele Life's reply29 Apr 2021, 11:32
Official
Dear Pamela M
By now you have been contacted by the Office of the Independent Arbitrator who has assisted with all concerns raised.
You have confirmed that you are satisfied with the feedback. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
lientele Life
By now you have been contacted by the Office of the Independent Arbitrator who has assisted with all concerns raised.
You have confirmed that you are satisfied with the feedback. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that you find the above in order however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
lientele Life