SB
SDUDUZO B
1 reviews | Active since Jun 2021
01 Jun 2021, 11:10
CLIENTELE ****
They made **** promises and they promised I'd get money back if di as they instructed and I did not get anything. They are taking money from my account and I cannot cancel the policy. It been taking every money that i put into my account
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
01 Jun 2021, 13:02Dear SDUDUZO B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply01 Jun 2021, 13:02
Official
Dear SDUDUZO B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
03 Jun 2021, 14:09 Dear SDUDUZO B,
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised, and we confirmed the manner in which the IFA(Independent Field Advertiser) business opportune works. We have provided you with a detailed breakdown of how the monthly premium is divided and invested. We would also like to take this opportunity to sincerely apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct Team
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised, and we confirmed the manner in which the IFA(Independent Field Advertiser) business opportune works. We have provided you with a detailed breakdown of how the monthly premium is divided and invested. We would also like to take this opportunity to sincerely apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct Team
Clientele Life's reply03 Jun 2021, 14:09
Official
Dear SDUDUZO B,
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised, and we confirmed the manner in which the IFA(Independent Field Advertiser) business opportune works. We have provided you with a detailed breakdown of how the monthly premium is divided and invested. We would also like to take this opportunity to sincerely apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct Team
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised, and we confirmed the manner in which the IFA(Independent Field Advertiser) business opportune works. We have provided you with a detailed breakdown of how the monthly premium is divided and invested. We would also like to take this opportunity to sincerely apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer our clients. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct Team