GS
Graham S

1 reviews | Active since Sept 2021

20 Jan 2023, 14:32

Clientele Sales Harassment

Stop *******ly phoning me to offer services with your ****** robot. This is against our consumer protection act I have never consented to being sent information. I do not care if it is outsourced to another company I hold Clientele responsible and I will NEVER pay for your services. Your robot caller has convinced me to never be a customer of yours.

0
Replies (3)
Clientele Life
Clientele Life's reply20 Jan 2023, 15:55
Official
Dear   Graham S
We confirm receipt of the concerns raised.
        
Your query has been escalated to the relevant department for investigation.

We want to take this opportunity to apologise for any inconvenience caused.
        
Yours sincerely,

Shanitha Hanuman Service Support Supervisor 
Clientele Life  
Clientele Life
Clientele Life's reply23 Jan 2023, 15:41
Official
Dear  Graham S  As you requested, we have requested for your details to be removed from our database.  However, other companies who receive their information through the same channels may have your details and you could still be contacted for different promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.   We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life 
GS
Graham S's update03 May 2023, 09:40
Reviewer Update
Link does not work and I AM STILL GETTING CONTACTED!!!!!!!!!!!!

I will NEVER use Clientele. Again I have been *******ly contacted and harassed weekly by a robot offering me services. One day the law will catch up to you and you won't be able to just say you outsource it.