1 reviews | Active since Jun 2016

24 Jun 2021, 16:58

Clientele Robocalls Harrassment

Can you please for the love of gOD TO PLEASE remove my name and number from your database of harassing none stop robocalls. I don't want anything to do with Clientele, not interested in anything they have to offer, please REMOVE MY DATA from your database.

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Replies (2)
Clientele Life
Clientele Life's reply25 Jun 2021, 09:13
Official
Dear   Lwando N,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

 Yours sincerely,
 
 Shanitha Hanuman
 Service Support Supervisor
 Clientele Life
Clientele Life
Clientele Life's reply25 Jun 2021, 16:01
Official
Dear  Lwando N, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
 
Lindiwe Mabizela
Service Support Specialist
Clientele Life