NK
Noel K
1 reviews | Active since Mar 2023
14 Mar 2023, 09:52
Clientele Robo Spam call is incredibly frustrating
I've called into Clientele countless times to remove my details from their system, however I still get at least one Robo Spam call from them regarding their funeral plan daily (often 2-3 on a bad day). Please remove my details from your system Clientele!!!! I haven't given consent for you to hound me.
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
14 Mar 2023, 14:49Dear Noel K
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply14 Mar 2023, 14:49
Official
Dear Noel K
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
14 Mar 2023, 15:05Dear Noel K,
Thank you for contacting Clientèle Life.
As per your request, we have sent a request to remove your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We sincerely apologise for the the inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Thank you for contacting Clientèle Life.
As per your request, we have sent a request to remove your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We sincerely apologise for the the inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply14 Mar 2023, 15:05
Official
Dear Noel K,
Thank you for contacting Clientèle Life.
As per your request, we have sent a request to remove your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We sincerely apologise for the the inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Thank you for contacting Clientèle Life.
As per your request, we have sent a request to remove your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We sincerely apologise for the the inconvenience that this may have caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
NK
Noel K's updateReviewer Update
20 Mar 2023, 11:59Hi Maria,
Appreciate the response, however I still receive the exact same robo-call from Clientele on a daily basis - twice this morning. Please do check on this again.
Also FYI, the http://www.dmasa.org/ link is broken and does not work. Please do check this before sharing, or let me know an alternative web address to use.
Kind regards,
Noel
Appreciate the response, however I still receive the exact same robo-call from Clientele on a daily basis - twice this morning. Please do check on this again.
Also FYI, the http://www.dmasa.org/ link is broken and does not work. Please do check this before sharing, or let me know an alternative web address to use.
Kind regards,
Noel
NK
Noel K's update20 Mar 2023, 11:59
Reviewer Update
Hi Maria,
Appreciate the response, however I still receive the exact same robo-call from Clientele on a daily basis - twice this morning. Please do check on this again.
Also FYI, the http://www.dmasa.org/ link is broken and does not work. Please do check this before sharing, or let me know an alternative web address to use.
Kind regards,
Noel
Appreciate the response, however I still receive the exact same robo-call from Clientele on a daily basis - twice this morning. Please do check on this again.
Also FYI, the http://www.dmasa.org/ link is broken and does not work. Please do check this before sharing, or let me know an alternative web address to use.
Kind regards,
Noel
NK
Noel K's updateReviewer Update
20 Apr 2023, 09:17I haven't received a response to my previous mail yet i.e. with regards to the dmasa.org link that doesn't work, and that I'm still getting spam calls from Clientele Life daily. The call will literally continue to come through until I answer, and then block it. The next day the cycle continues. Please have my number taken off again!!!
NK
Noel K's update20 Apr 2023, 09:17
Reviewer Update
I haven't received a response to my previous mail yet i.e. with regards to the dmasa.org link that doesn't work, and that I'm still getting spam calls from Clientele Life daily. The call will literally continue to come through until I answer, and then block it. The next day the cycle continues. Please have my number taken off again!!!