Clientele ****** my Father of a Dignified funeral

Good day,so on the 7th of May my dad passed away having a clientele funeral cover.my father was a pensioner who had been fighting with diabetes for the past few months which led to an amputation of his leg at Frere hospital in March of this year..with all this happening the only one employed at home,retail salary.but every month I put 400 for his clientele policy which took around 350 or so a month for h only.so when I call to make a claim I'm told the policy last paid in March so the claim is invalid, however I they will send me 200 airtime..I flip,how am I supposed to bury my dad with 200 airtime,when we have been paying clientele all these years.and I Know for a fact that I have been paying them..even on his I contact messages April and May clientele appears.I went to get a letter of Authority to get his bank statement at Nedbank,then I emailed it to them .no response..I called them explaining to them that I have highlighted April and May on the bank statement I sent,and clientele appears with 269 debit orders,that I don't understand why they decreased,then the story now changes the tell me they only debited hospitalisation premium because the was insufficient funds,I went back to nedbabo to verify how much money was in that account when those 2 debit orders went,again they confirmed there was more than enough for clientele premium as much later there were others transactions,mind you if there was insufficient funds why take less money instead of the debit order that was agreed on bouncing?? I have never heard of this ..but I called and called they refused to even makee speak to a supervisor until the day of the funeral came and passed..i am swimming in debt because we trusted clientele with our money incase our dad passed.i have not been working since 26 March because of covid 19 and o had to make a plan of burying my pratriarch.Clientele Life ****** my Father and I will not rest until those ******* who get souch airtime on television to promote lies are exposed..where was the dignity on my father's funeral.Please share this until the ******* and *****s are exposed..