1 reviews | Active since Nov 2020
Clientele Rewards ****
I was approached and decieved by one of your agents.The agent said this is a rewards voucher where I'll be accumulating point as I swipe my bank card at Shoprite.She further stated that I will be getting discounts on bus travel and that this rewards Voucher will cost me nothing,not evena cent.I agreed because I am a student that goes home by bus when its holidays...Now I woke up this morning and R285 was taken by Clientele and that is my food money for now until the end of the month...How am I expected to survive when my grandmother had to go to a loan shark to get me this money (R300)..Now she has to repay money that was taken from me...I am so hurt because I was given incorrect information and now I will have to starve for the next 7 days...Please help me get my money back and cancel whatever business I have with you
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm that we have investigated the contents of your complaint and SkumbuzoMbele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
We confirm that we have investigated the contents of your complaint and SkumbuzoMbele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
We confirm that we have investigated the contents of your complaint and SkumbuzoMbele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
We confirm that we have investigated the contents of your complaint and SkumbuzoMbele has been in contact with you to provide the necessary feedback.
It was established that permission was obtained to debit your account. The escalation process has been sent to your cell number via SMS should you want to take the matter further.
Should you require further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct