AR
ABILASH R
1 reviews | Active since Mar 2022
04 Apr 2026, 00:05
Clientele rewards ****s beware and dont sign!!!!!!
I was approached by field agents at the cimema in Balitto Mall. They signed me up with a whole lot of promises free vouches. When I claimed for the meal voucher it was declined with no reason, after calling their call centre, I was promised an Investigation with no call back. The movie voucher did not work either. When I called them to cancel, The lady was very arrogant in not accepting me cancelling. This is a greedy business ethics and this will be taken up even further. Watch this space.
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Replies (3)
Clientele Life's replyOfficial
04 Apr 2026, 09:49Dear Abilash R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply04 Apr 2026, 09:49
Official
Dear Abilash R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
07 Apr 2026, 09:50Dear Abilash R, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's reply07 Apr 2026, 09:50
Official
Dear Abilash R, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's replyOfficial
07 Apr 2026, 15:24Dear Abilash R,
At the outset we would like to apologize for the inconvenience that this may have caused you.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
Please be informed that clarity was provided regarding the reason why your Dining Cash Back request was unsuccessful and the Terms and Conditions were emailed - to the email address provided.
I hereby confirm as per our discussion that your Clientele Perks Plan will remain “Active” - to give you an opportunity to enjoy the benefits.
We sincerely apologize for the unpleasant experience you have had with us.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologize for the inconvenience that this may have caused you.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
Please be informed that clarity was provided regarding the reason why your Dining Cash Back request was unsuccessful and the Terms and Conditions were emailed - to the email address provided.
I hereby confirm as per our discussion that your Clientele Perks Plan will remain “Active” - to give you an opportunity to enjoy the benefits.
We sincerely apologize for the unpleasant experience you have had with us.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply07 Apr 2026, 15:24
Official
Dear Abilash R,
At the outset we would like to apologize for the inconvenience that this may have caused you.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
Please be informed that clarity was provided regarding the reason why your Dining Cash Back request was unsuccessful and the Terms and Conditions were emailed - to the email address provided.
I hereby confirm as per our discussion that your Clientele Perks Plan will remain “Active” - to give you an opportunity to enjoy the benefits.
We sincerely apologize for the unpleasant experience you have had with us.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologize for the inconvenience that this may have caused you.
We confirm that we have made contact with you to provide feedback regarding the concerns raised.
Please be informed that clarity was provided regarding the reason why your Dining Cash Back request was unsuccessful and the Terms and Conditions were emailed - to the email address provided.
I hereby confirm as per our discussion that your Clientele Perks Plan will remain “Active” - to give you an opportunity to enjoy the benefits.
We sincerely apologize for the unpleasant experience you have had with us.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life