TG
Tashlyn G

1 reviews | Active since Sept 2023

03 Sept 2025, 09:36

Clientele Rewards

I asked them to cancel my rewards programme, and they did not respond to my email that I sent to them, they then proceeded to deduct funds from my account the next month, I then emailed to raise a complaint and they did not repsond, terrible service, dont sign up

0
Replies (2)
Clientele Life
Clientele Life's reply03 Sept 2025, 09:45
Official
Dear Tashlyn G,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
Clientele Life
Clientele Life's reply03 Sept 2025, 15:51
Official
Dear Tashlyn G

Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan.  We have attempted to contact you at the cell phone number provided to discuss and address your complaint, but to no success.  Please be informed that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Judith Mboweni Service Support Specialist 
Clientele Life