GM
Giveni M
1 reviews | Active since Apr 2017
02 May 2024, 15:12
Clientele retention phone number is a ****
Clientele retention division they deliberately not answering the phone when you want to cancel, instead when someone finally picks up the phone they tell you got through incorrect department, you hold on for more than an hour they keep on playing these cheap tactics because they do not want you to cancel your policy…
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Replies (2)
Clientele Life's replyOfficial
02 May 2024, 15:49Dear Giveni M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply02 May 2024, 15:49
Official
Dear Giveni M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
03 May 2024, 11:48Dear Given M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day. Furthermore , I have confirmed that your request to terminate the policy has been processed.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply03 May 2024, 11:48
Official
Dear Given M, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on even day. Furthermore , I have confirmed that your request to terminate the policy has been processed.. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life