Clientele representative are not honest and should be disbarred.

On the 3rd of march I went to Tafelkop mall , I was approached by their representative named Thabiso Mbele , a very charming and cunning young lad. He pleaded to do a pre-application for me even after I had told him that I am not employed I couldn't afford the policy. He told me that it's not an application it's just to check if I would qualify and this will help him get paid since he only earns commission and has kids to feed. I felt pity for the kids and agreed.

I was tasked aback when they asked for my banking details and refused to go ahead with the application then he called his supervisor and they assured me that they wouldn't deduct anything from my account since it's just a pre-application and I wasn't yet a member. I went ahead with the pre-application and went on with my shopping while at the shops I got a SMS welcoming me as a policy holder which was alarming because this was only supposed to be a pre-application,I quickly went back to them and they said not to worry a clientele life representative will call me to confirm as to whether I want to go ahead with the application or not ,they will not deduct without calling me and there is no way I would be paying without having confirmed the people I want to cover( this was said by the supervisor).

On the fifth I was going through my banking app only to find an active debit check( since I have never been employed before, I have never made a debit order). I went back to them and complained about it they brushed it off as it just being a debit check but not a debit order and that I wasn't the first person to complain about such.

I was uneasy about the whole thing and tried to contact clientele life on WhatsApp to cancel the policy they said ,I have to call them,I tried calling but made me speak to a bot until my airtime was finished.

Now they have deducted R341 from my COVID SASSA relief fund which I use to supplement the child support grant to take care of my baby since I am a single parent.

Please be aware of Clientele life representative and never fall for their sob story, indeed no good deed goes unpunished in this world.