JN
Jackson N
1 reviews | Active since Jan 2024
31 Jan 2024, 09:41
Clientele policy *****
My Mother Mavis Thembeni Nhlumayo is 74years she discovered that Clientele is deducting the amount of R444 on her Nedbank account from 2018 and she has never taken any policy from Clientele from Clientele. I called Clientele on behalf of my mother who is a pensioner they telling us that someone by the name of Amanda Nhlumayo is the Policy holder and we don't know that person
Please assist my mother Mavis Thembeni Nhlumayo ***
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Replies (2)
Clientele Life's replyOfficial
31 Jan 2024, 09:44Dear Jackson N
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply31 Jan 2024, 09:44
Official
Dear Jackson N
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
01 Feb 2024, 11:19Dear Jackson N,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. As telephonically discussed, we require a case number to enable us to resolve your complaint adequately. Should you require any further assistance in this regard, please feel free to contact us. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. As telephonically discussed, we require a case number to enable us to resolve your complaint adequately. Should you require any further assistance in this regard, please feel free to contact us. Regards, Market Conduct
Clientele Life's reply01 Feb 2024, 11:19
Official
Dear Jackson N,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. As telephonically discussed, we require a case number to enable us to resolve your complaint adequately. Should you require any further assistance in this regard, please feel free to contact us. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. As telephonically discussed, we require a case number to enable us to resolve your complaint adequately. Should you require any further assistance in this regard, please feel free to contact us. Regards, Market Conduct