1 reviews | Active since Feb 2016
Clientele, Please stop taking our money from our bank accounts
My name is Asanda Magwaza. I have a problem with Clientele Life. they send me an sms on the 22nd of June informing me that they will deduct the amount of R430.00 from my bank account and I was shocked because i don't have any account with them or policy. I emailed clientele to asked them what going on as im not working and i never give them my details and I also don't have an account with them. today on the 28th I received a call from them (Clientele) they told me that i gave my details to Ndumiso Makhoba which i don't even know whose that. When i tell the lady who called me she said if i didn't give IFA people my details I have to go to Police station and do the Affidavit explaining that I don't know them and send to Clientele. My worry is, it happened to my mother last year in 2021. Clientele Life took the my mother's money without her concerned and they told her the same thing that she must do the affidavit for them to stop the debit order. It is sad because I'm not working but and I will never give people my personal details to debit my bank account. I'm now scared to use my bank account because i know that Clientele can take any cash come through in my account as they did to my mother. My contact number is *** Regards, Asanda Magwaza
We confirm receipt of the concerns raised.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Please can anyone from Clientele Life give a feedback if my issue is resolved as they requested me to send them affidavit which I did but i don't get a respond if my issue is resolved or not.
Please can anyone from Clientele Life give a feedback if my issue is resolved as they requested me to send them affidavit which I did but i don't get a respond if my issue is resolved or not.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
