TG
Tersia G

1 reviews | Active since Jan 2020

15 Jan 2020, 12:22

Clientele persistent calling for no reason

How many numbers does Clientele have i have blocker 16 numbers now by truecaller and still they call me about 4 times a day bow can i stop this useless calling

0
Replies (2)
Clientele Life
Clientele Life's reply15 Jan 2020, 14:34
Official
Dear  Tersia G,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Siphesihle Rodolo

Service Support Specialist   

Best regards,

Clientele Life
Clientele Life's reply16 Jan 2020, 08:15
Official
Dear Tersia G, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our response to the matter refers:

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database, please note that the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely, 

Siphesihle RodoloServices Recovery Specialist

Best regards,