SM
Sameer M
1 reviews | Active since Jan 2018
18 Jun 2024, 11:04
Clientele perks more like clietele spend more money
Bad experience.
I was told the perks on clientele service for 150 a month would be worth it and they give vouchers.
I claimed my 40r bolt voucher and was able to claim it on bolt as well then when It was active as a promotion on my account after booking a ride I had to still pay the 40r thank God I had the extra cash.
I demand you guys pay me back my 40r and you don't mislead me giving us vouchers that's aren't available on apps anymore.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
18 Jun 2024, 12:13Dear Sameer M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply18 Jun 2024, 12:13
Official
Dear Sameer M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
18 Jun 2024, 13:21Dear Mr. Sameer Sayed Mohideen,
Thank you for raising your concerns with us.
We refer to the above and acknowledge receipt of your complaint reference, CER760447, regarding your Clientele Perks Plan.
As we discussed over the phone, Kindly forward the requested correspondence to *** in order for us to assist further.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us.
We refer to the above and acknowledge receipt of your complaint reference, CER760447, regarding your Clientele Perks Plan.
As we discussed over the phone, Kindly forward the requested correspondence to *** in order for us to assist further.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply18 Jun 2024, 13:21
Official
Dear Mr. Sameer Sayed Mohideen,
Thank you for raising your concerns with us.
We refer to the above and acknowledge receipt of your complaint reference, CER760447, regarding your Clientele Perks Plan.
As we discussed over the phone, Kindly forward the requested correspondence to *** in order for us to assist further.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us.
We refer to the above and acknowledge receipt of your complaint reference, CER760447, regarding your Clientele Perks Plan.
As we discussed over the phone, Kindly forward the requested correspondence to *** in order for us to assist further.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life