GM
Gopolang M

1 reviews | Active since Oct 2023

31 Oct 2023, 19:11

Clientele perks ****mers

I would like to report Clientele perks for they daylight *******

They advertised themselves at clear water mall offering free movie tickets free of charge and they stated that they require bank account details to pay you for your rewards, only for them to do a debit check order , they are ****mers they advertise themselves as it they are giving away free movie tickets meanwhile they have an agenda of ****ming they customers R140

0
Replies (2)
Clientele Life
Clientele Life's reply01 Nov 2023, 09:22
Official
Dear Gopolang M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely, 
Lindiwe Mabizela
Service Support Specialist  
Clientele Life 
 

Best regards,

Clientele Life
Clientele Life's reply02 Nov 2023, 12:47
Official
Dear Gopolang M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Shirley Maela has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards 
Market Conduct

Best regards,