MN
Minenhle N

1 reviews | Active since Feb 2026

25 Feb 2026, 14:05

Clientele Perks is ****ming my bank Account

Clientele has debited from my Capitec account without my approval, when I go to the bank, they said I should call them to reverse my money but when trying to call them, I couldn't get hold of them until I got they WhatsApp number, when I confronted them they said I spoke to one of their brokers and I provided them with details, on Clientele Perks with reference ***, that's why my account was debited, I don't believe this! Please help, I don't know them.

0
Replies (2)
Clientele Life
Clientele Life's reply25 Feb 2026, 21:36
Official
Dear  Minenhle N,
                                       
                                
We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct. 
Clientele Life
Clientele Life's reply09 Mar 2026, 08:36
Official
Dear Minenhle N, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards, 

Market Conduct