1 reviews | Active since Feb 2021
Clientele Perks is a sham
“Clientele Perks” sales people approached me at the shopping centre trying to sell me a rewards programme that offers free discount vouchers and cash back. I downloaded their app and created a profile. They then asked for my bank account details so they could pay me the monthly cash-back and I was hesitant, but they said they wouldn’t debit anything without my permission, so I believed them. The guy helping me then took my phone to “check” if everything is okay, little did I know that he was trying to accept a debi check. Luckily, I grabbed my phone to see what he was doing and managed to reject the debi check before he could press 1 to confirm it. After that I told him I wasn’t interested and it’s very shady to accept debi checks on behalf of someone else under false pretences. He re-sent the debi check and BEGGED me to accept it, even if I cancel it immediately and I refused. I told him I sent his picture to my partner already, in case he tries something.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Kutlwano Tsoai
Service Support Specialist Clientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them. We confirm that we made contact with you to provide feedback and way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for any inconvenience this may have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Kutlwano Tsoai
Service Support Specialist Clientele Life
