1 reviews | Active since Aug 2024
Clientele perks is a load of bull****!
I was approached by a clientele agent outside my checkers and instead of being rude and just walking past him I gave him the chance of day. (If only I knew he would ***** me over)
He introduced me to clientele perks and I was immediately intrigued as I am a student and always try to find ways to save some money, and wanted to give it a try.I didn’t however use the perks and contacted the man who helped me, Leslie, and I asked him nicely if he could help me cancel my subscription to which I got a very “dry” response.(he never helped me)
The other day I saw R150 was deducted from my account for clientele perks. I was absolutely livid and messaged Leslie again, he left me on read. For some people R150 isn’t a lot of money. I earn R160 twice or three times a month with my job, so to me a R150 is a lot of money.
I feel ****** and very upset that these people show NO REGARD for people and their money, as if the people from South Africa is made of money! We are all struggling here the least I would expect is them to have some humanity. HOW DO YOU GUYS SLEEP AT NIGHT?! Really if you want to **** people **** people that have ****ing money. Not students trying to make a living!!
Clientele can VOETSEK!
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards Market Conduct