1 reviews | Active since Feb 2026
Clientele Perks ( clientele jokes sana )😒
Got approached by one of their clientele perks agent . Selling me a R2500 voucher where it offers movies for free and at fast food restaurants, she took my ID number and phone number , she then told me to download the clientele app I did but did not register or login . I then said to her I will do everything when I get home. As soon as I left her side I deleted the app . I then got text messages saying I have access to my clientele royalty I should click to spin , I never clicked any of the links . That was on the 13 of April today is the 30 of April . I woke up with an sms saying R170 has been deducted from my account REF clientele . When that agent told me it would be free the first month and then the second I would be paying R170. I never got any voucher let alone use it for anything, why would you deduct money from my account without my permission ????????????
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Beauty Phillips from our Market Conduct department has been in contact with you to provide the necessary feedback. Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Beauty Phillips from our Market Conduct department has been in contact with you to provide the necessary feedback. Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct