HG
Happy G
1 reviews | Active since Mar 2025
30 Mar 2026, 19:19
Clientele perks ****
I was approached by a lady in town who gave me false information about free vouchers. Today, I received debit order deduction notifications in my app. This is a ****, and I don't want this service. I want my money back. I tried to reverse the transaction, but it says the debit order cannot be disputed. I went to the bank, and they said they can't help me. The lady gave me a number to call, but when I tried to cancel and request a refund, they ended the call. This is not acceptable. I have my own life policy and don't need Clientele Perks. I want my money back and to cancel this service.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
30 Mar 2026, 20:59Dear Happy G,,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply30 Mar 2026, 20:59
Official
Dear Happy G,,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
07 Apr 2026, 10:17Dear Happy G,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply07 Apr 2026, 10:17
Official
Dear Happy G,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct