jR
jasteel R
1 reviews | Active since May 2017
02 Aug 2024, 21:29
Clientele Perks are ****s!!!
This company is a ****. I have paid my premium for my clientele perks. They still haven't unlocked my account to use my vouchers and rewards!
My account has been debited and they now saying they will only be able to allocate my debit on Monday. This is ridiculous!
Do not get fooled when you get offered clientele perks! They lie alot!
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
05 Aug 2024, 13:37Dear Jasteel R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply05 Aug 2024, 13:37
Official
Dear Jasteel R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
06 Aug 2024, 11:06Dear jasteel R,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
The relevant process and turn around times were explained as per our Rewards Plans and clarity was provided as required.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
The relevant process and turn around times were explained as per our Rewards Plans and clarity was provided as required.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply06 Aug 2024, 11:06
Official
Dear jasteel R,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
The relevant process and turn around times were explained as per our Rewards Plans and clarity was provided as required.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
The relevant process and turn around times were explained as per our Rewards Plans and clarity was provided as required.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life