AM
Akhona M

1 reviews | Active since Nov 2022

05 May 2026, 09:06

Clientele perks are ******

Clientele perks is so useless and its the second time now i give clientele parks a chance and its the same problemh their vouchers i lost money last time again now and im sent from piller to post i even emailed them nothing

0
Replies (6)
Clientele Life
Clientele Life's reply05 May 2026, 09:16
Official
Dear Akhona M 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct
AM
Akhona M's update05 May 2026, 09:27
Reviewer Update
And 2024 i ddnt even approve anything with that guy at the mall but i was told i cabt get my money i know its not much with you guys but with me its alot i just want my money then we part ways this escalation thing i heard it before
Clientele Life
Clientele Life's reply05 May 2026, 09:29
Official
Dear Akhona M 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct
AM
Akhona M's update05 May 2026, 09:47
Reviewer Update
So this is automated reply mnk
AM
Akhona M's update05 May 2026, 11:51
Reviewer Update
No reply same as your emails
Clientele Life
Clientele Life's reply05 May 2026, 12:48
Official
Dear Akhona M,   We confirm that we made contact with you to provide feedback regarding the concerns raised.  As per our telephonic discussion, we confirm that your policy has been cancelled and the correct cancellation process was explained. Furthermore, we have communicated that your complaint has been referred to our Compliance Department for further investigation concerning the reinstatement call. Kindly note that they will contact you directly with their findings. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  Maria MokhuabaneService Recovery Specialist Clientele Life