TM
Thapelo M
1 reviews | Active since Jan 2019
30 Sept 2025, 11:15
Clientele perks **** 🛑
Good afternoon my name is Mokgethi Nkashe, I've got a massive problem with clientele perks, they keep deducting money from my account, i called my bank and tried to stop them but it didn't work, then i called them but their still taking money and they refuse to refund me imagine, they want to force me to take their stupid vouchers , I've never even used this service of theirs, I'm unemployed, i can't afford for money to just be taken especially if I'm not benefiting, please assist urgently
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Replies (2)
Clientele Life's replyOfficial
30 Sept 2025, 11:18Dear Thapelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply30 Sept 2025, 11:18
Official
Dear Thapelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
01 Oct 2025, 10:41Dear Thapelo M,
Thank you for raising your concerns. We appreciate the time taken to share your experience with us. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained that there are no refunds due as we hold no record of your cancellation request prior to the concerns raised.
Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and value your input with regard to the quality of our service. and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Thank you for raising your concerns. We appreciate the time taken to share your experience with us. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained that there are no refunds due as we hold no record of your cancellation request prior to the concerns raised.
Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and value your input with regard to the quality of our service. and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Clientele Life's reply01 Oct 2025, 10:41
Official
Dear Thapelo M,
Thank you for raising your concerns. We appreciate the time taken to share your experience with us. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained that there are no refunds due as we hold no record of your cancellation request prior to the concerns raised.
Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and value your input with regard to the quality of our service. and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life
Thank you for raising your concerns. We appreciate the time taken to share your experience with us. We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We have since communicated that your policy has now been cancelled as per your request, and the cancellation process was explained accordingly. As discussed telephonically, we explained that there are no refunds due as we hold no record of your cancellation request prior to the concerns raised.
Furthermore, we would like to thank you for the feedback provided to us, we highly appreciate it and value your input with regard to the quality of our service. and appreciate the time taken to share your experience with us.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.Yours sincerely, Judith MboweniService Support SpecialistClientele Life