LB
Leigh B
1 reviews | Active since Oct 2024
31 Oct 2024, 15:43
Clientele perks Account cancellation
Hi, my name is Leigh and I'm a student. I was persuaded to open a Clientele Perks account a while ago but since then it has been nothing but a financial burden to me. I cant seem to find ways to cancel my account so if someone could advise I'd really appreciate it
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
31 Oct 2024, 16:02Dear Leigh B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 Oct 2024, 16:02
Official
Dear Leigh B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
01 Nov 2024, 11:19Dear Leigh B, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled as requested. A
letter confirming the cancellation has been sent to the email address confirmed during our telephone conversation. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
letter confirming the cancellation has been sent to the email address confirmed during our telephone conversation. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life's reply01 Nov 2024, 11:19
Official
Dear Leigh B, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy was cancelled as requested. A
letter confirming the cancellation has been sent to the email address confirmed during our telephone conversation. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
letter confirming the cancellation has been sent to the email address confirmed during our telephone conversation. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
LB
Leigh B's updateReviewer Update
01 Nov 2024, 11:37I would like to thank Clientele for the timely and positive responses. They have been a great help and I greatly appreciate their assistance on this matter.
LB
Leigh B's update01 Nov 2024, 11:37
Reviewer Update
I would like to thank Clientele for the timely and positive responses. They have been a great help and I greatly appreciate their assistance on this matter.
Clientele Life's replyOfficial
01 Nov 2024, 11:52Dear Leigh B,
We appreciate you taking the time to tell us about your experience, and we value your feedback on the calibre of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service. We will pass along your compliment to the appropriate management team, who we are confident will be very grateful for your encouraging comment.
Do not hesitate to get in touch with us if you have any more questions.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We appreciate you taking the time to tell us about your experience, and we value your feedback on the calibre of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service. We will pass along your compliment to the appropriate management team, who we are confident will be very grateful for your encouraging comment.
Do not hesitate to get in touch with us if you have any more questions.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply01 Nov 2024, 11:52
Official
Dear Leigh B,
We appreciate you taking the time to tell us about your experience, and we value your feedback on the calibre of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service. We will pass along your compliment to the appropriate management team, who we are confident will be very grateful for your encouraging comment.
Do not hesitate to get in touch with us if you have any more questions.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We appreciate you taking the time to tell us about your experience, and we value your feedback on the calibre of our services.
We are happy to have been able to help. We take pleasure in providing our customers with superior service. We will pass along your compliment to the appropriate management team, who we are confident will be very grateful for your encouraging comment.
Do not hesitate to get in touch with us if you have any more questions.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life