SM
Simphiwe M
1 reviews | Active since Feb 2025
12 Jan 2026, 14:51
Clientele Perks
I wrote a review last week on how clientele registered a perks policy on my name without my approval. They assigned an investigator Skhumbuzo Mbele who then told me my policy is cancelled and they will not debit any money from my account.
Today I am getting welcome SMSs and SMSs about my debi check mandate being on hold. This is starting to exhaust me
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
12 Jan 2026, 15:12Dear Simphiwe M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply12 Jan 2026, 15:12
Official
Dear Simphiwe M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
13 Jan 2026, 09:39Dear Simphiwe M,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply13 Jan 2026, 09:39
Official
Dear Simphiwe M,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's replyOfficial
14 Jan 2026, 09:36Dear Simphiwe M,
Thank you for raising your concerns and bringing this matter to our attention.
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner.
The matter was also escalated to the relevant department to prevent this from happening in the future.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner.
The matter was also escalated to the relevant department to prevent this from happening in the future.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply14 Jan 2026, 09:36
Official
Dear Simphiwe M,
Thank you for raising your concerns and bringing this matter to our attention.
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner.
The matter was also escalated to the relevant department to prevent this from happening in the future.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner.
The matter was also escalated to the relevant department to prevent this from happening in the future.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct