NX
Ntandoyenkosi X
1 reviews | Active since Oct 2020
03 Jul 2023, 13:45
Clientele Perks
On the 3rd of June I was at Westgate Mall NuMetro with my family to watch The Little Mer**** and then there were guys from Clientele, so one of the called me “hey ma’am we have this deal for today you can only pay for 2 people and then you’ll get 2 tickets for free from Clientele Perks, he then said please sign up and then you can call before month end to cancel if you’re no longer interested, if you are the premium will be deduct on the 1st of July I said ok” I then sent an email to *** cancelling and then I called however I wasn’t assisted… I sent an email again no one responded
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Replies (2)
Clientele Life's replyOfficial
03 Jul 2023, 16:09Dear Ntandoyenkosi X
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply03 Jul 2023, 16:09
Official
Dear Ntandoyenkosi X
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
06 Jul 2023, 15:39Dear Ntandoyenkosi X, We confirm that we made contact with you to provide feedback regarding the concerns raised. Based on our telephone conversation, you have decided to continue enjoying your Clientele Perks Plan. Your vouchers and discounts can all be accessed on the Clientèle App. Download the Clientèle App from Apple & Google Play App stores or Huawei App Gallery on your smartphone. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply06 Jul 2023, 15:39
Official
Dear Ntandoyenkosi X, We confirm that we made contact with you to provide feedback regarding the concerns raised. Based on our telephone conversation, you have decided to continue enjoying your Clientele Perks Plan. Your vouchers and discounts can all be accessed on the Clientèle App. Download the Clientèle App from Apple & Google Play App stores or Huawei App Gallery on your smartphone. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Lindiwe Mabizela
Service Support Specialist
Clientele Life