AM
Audrey M
1 reviews | Active since Oct 2025
28 Oct 2025, 15:01
Clientele Perks
Currently experiencing the worst headache from Clientele life perks, it’s such a ****, I have emailed them a million time to cancel this thing, its debiting money from my account every month and I’m not benefiting anything from it. Any little money in the account they are taking, and I can’t dispute or stop this on my bank app, it’s truly frustrating. I’m now going to take this matter further with my lawyers, the worst thing is when you contact call centre their phones cut and they don’t even bother calling you back, or when you tell them you want to cancel Perks they drop the phone on you. What a shame clientele
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Replies (2)
Clientele Life's replyOfficial
28 Oct 2025, 15:04Dear Audrey M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply28 Oct 2025, 15:04
Official
Dear Audrey M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
29 Oct 2025, 09:46Dear Audrey M ,
At the outset we would like to apologise for any inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised.
I hereby confirm that we have clarified our cancellation process and an email has been sent to the email address provided with the necessary feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for any inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised.
I hereby confirm that we have clarified our cancellation process and an email has been sent to the email address provided with the necessary feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply29 Oct 2025, 09:46
Official
Dear Audrey M ,
At the outset we would like to apologise for any inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised.
I hereby confirm that we have clarified our cancellation process and an email has been sent to the email address provided with the necessary feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for any inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised.
I hereby confirm that we have clarified our cancellation process and an email has been sent to the email address provided with the necessary feedback. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life