Clientele perks

Dear Celles S,   It is our pleasure to address your concerns. We apologize for any inconvenience caused.  Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.  Please note that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life 

Dear Celles S,   It is our pleasure to address your concerns. We apologize for any inconvenience caused.  Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.  Please note that your Clientele Perks was cancelled on the 17th of April 2024 where the April debit order was already submitted while the plan was active. You are required to give us a notice of 31 days when cancelling the plan in order for us to cancel the debit order with your bank and there is no refund due. Effective from this month there will be no further debits from your bank account for this plan.  We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life