SK
Saeeda K
1 reviews | Active since Nov 2010
07 Oct 2022, 09:13
Clientele Perks
Having problems with the debicheck on the app. Been calling Clientele for 1 week now to sort this out. Noone can help me. Its holidays and I want to utilise the movie tickets....but noone can help me.
TELL ME WHY AM I PAYING FOR A SERVICE THAT I DONT RECEIVE???
I should utilise your lawyers to look into this claim.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
07 Oct 2022, 10:14Dear Saeeda K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply07 Oct 2022, 10:14
Official
Dear Saeeda K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
07 Oct 2022, 12:48Dear Saeeda K,
We confirm that we have contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that your matter has been escalated to our Billings Department and we will provide you with feedback in due course.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
We confirm that we have contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that your matter has been escalated to our Billings Department and we will provide you with feedback in due course.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
Best regards,
Clientele Life's reply07 Oct 2022, 12:48
Official
Dear Saeeda K,
We confirm that we have contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that your matter has been escalated to our Billings Department and we will provide you with feedback in due course.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
We confirm that we have contacted you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that your matter has been escalated to our Billings Department and we will provide you with feedback in due course.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
Best regards,
SK
Saeeda K's updateReviewer Update
25 Oct 2022, 08:22 Its been more than 2 weeks and I have not heard from anyone at Clientele. Another debit of R130-00 went off my bank account today. I expect the last 2 debits to be paid back to me (September and October), as I have paid for services which you have not provided. Also cancel the Clientele Perks. You take my money - but don't provide the service.
SK
Saeeda K's update25 Oct 2022, 08:22
Reviewer Update
Its been more than 2 weeks and I have not heard from anyone at Clientele. Another debit of R130-00 went off my bank account today. I expect the last 2 debits to be paid back to me (September and October), as I have paid for services which you have not provided. Also cancel the Clientele Perks. You take my money - but don't provide the service.
Clientele Life's replyOfficial
17 Nov 2022, 15:42Dear Saeeda K,
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
By now you have received feedback and a solution to your query.
We trust that you find the above in order.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
By now you have received feedback and a solution to your query.
We trust that you find the above in order.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
Best regards,
Clientele Life's reply17 Nov 2022, 15:42
Official
Dear Saeeda K,
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
By now you have received feedback and a solution to your query.
We trust that you find the above in order.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
By now you have received feedback and a solution to your query.
We trust that you find the above in order.
Yours sincerely,
Kyle Naidoo Service Support Specialist Clientele Life
Best regards,