SM
Simphiwe M

1 reviews | Active since Feb 2025

08 Jan 2026, 07:41

Clientele Perks

2 gentlemen came to me and my family to sell clientele perks but the way they put it was that we are getting 2 free tickets without obligation but will continue paying every month after that. I then stopped and asked them not to register my profile and I do not want to be ******* into a policy. Now I see there is a debit order registered on my account and I apparently have an active policy, what's this?!

0
Replies (2)
Clientele Life
Clientele Life's reply08 Jan 2026, 08:11
Official
Dear Simphiwe M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 
Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply09 Jan 2026, 11:22
Official
Dear Simphiwe M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, 

Market Conduct