1 reviews | Active since May 2022
Clientele Perks ****
I was at Wonderpark Mall and then I was approached by a Clientele Perks consultant. He told me about the Perks and everything and told me that the first month was FREE and thereafter I start paying and I decide whether or not I will pay each month. When I woke up today a month later I see that I got a debit order from Clientele. I call Clientele they do not even know anything about this being free and the fact that I decide which months to pay I tell them what the consultant said and they said they are sorry about me being mislead they do not do anything about it they refused to give me my money back even though I was basically de*****ed by people that work for their company. I advise when people from Clientele Perks try to approach you? Keep it moving because they lie and their company does not care about the needs of their clients.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Yours sincerely, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Yours sincerely, Market Conduct