TN
Thabiso N
1 reviews | Active since Jan 2022
15 Jan 2022, 09:34
Clientele open debit order In Bank account without letting an agreement
Clientele open debit order I my banking account I'm insurance I never know about it let me tell you how they **** my money there girls standing on a street they to take discount when purchasing bus tickets but I was not an discount was to get access in bank account and open debit order . I'm every time brock because they took my last income I receive. it about three months now.
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Replies (2)
Clientele Life's replyOfficial
15 Jan 2022, 10:29Dear Thabiso B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply15 Jan 2022, 10:29
Official
Dear Thabiso B
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
19 Jan 2022, 16:09Dear Thabiso B
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply19 Jan 2022, 16:09
Official
Dear Thabiso B
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us.
Regards,
Market Conduct