HR
Henk R
1 reviews | Active since Sept 2019
18 May 2021, 10:36
CLIENTELE NOT RESPONDING
I have been trying to communicate with Clientele in several ways regarding a policy, e.g. e-mail, their WhatsApp service, their call-me-back facility on their website. Zero response.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
18 May 2021, 13:36Dear Henk R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply18 May 2021, 13:36
Official
Dear Henk R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
04 Jun 2021, 19:17Dear Henk R
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we have explained our billings and payment holiday process, you have opted to check with your bank regarding the premium for May.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we have explained our billings and payment holiday process, you have opted to check with your bank regarding the premium for May.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,
Clientele Life's reply04 Jun 2021, 19:17
Official
Dear Henk R
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we have explained our billings and payment holiday process, you have opted to check with your bank regarding the premium for May.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we have explained our billings and payment holiday process, you have opted to check with your bank regarding the premium for May.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Best regards,