EB
Elize B
1 reviews | Active since Feb 2013
03 Jun 2025, 09:42
Clientele nightmare not life
I just received a call from an agent stating that they received a request from my phone nr that i would like a call back. Please get your agents to stop lying. I know exactly what goes on on my phone. I never requested anything. Even after declining your product the person kept on talking and asking if I am not interested in any products. They need to start listening. NO means NO. Please remove my nr from your marketing list *** NOW
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Replies (2)
Clientele Life's replyOfficial
03 Jun 2025, 09:45Dear Elize B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply03 Jun 2025, 09:45
Official
Dear Elize B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
03 Jun 2025, 15:58Dear Elize, As per your request, we have removed your details from our database. Kindly note that other companies that receive their information through the same channels may have your details, and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the steps below to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to Opt-Out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation, and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-Out by clicking the following link: https://dmasa.org/page/register-opt-out-service We would like to apologize for the inconvenience this has caused you. We trust you find this in order; however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply03 Jun 2025, 15:58
Official
Dear Elize, As per your request, we have removed your details from our database. Kindly note that other companies that receive their information through the same channels may have your details, and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the steps below to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to Opt-Out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation, and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-Out by clicking the following link: https://dmasa.org/page/register-opt-out-service We would like to apologize for the inconvenience this has caused you. We trust you find this in order; however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life